Virtual “Live” Salon Receptionist Services
As a salon owner, you face unique challenges in managing your salon. These pain points can impact the efficiency and success of your business. This is where Salon Receptionist comes in.
Are you experiencing any of the following?
Appointment Scheduling Woes
Client Communication Challenges
Administrative Overload
Time Management Struggles
WE HAVE THE SOLUTION!
Round the Clock Support
Handle customer inquiries, manage appointments, and provide support during evenings, weekends, and holidays, ensuring that your business do not miss any opportunities and can provide seamless customer service 24/7.
Cost Effective – only $8/hour
Traditional Salon Receptionists cost around $2400-$3200 a month. Why pay this much when you can hire a virtual “live” assistant for only $8/hour for 40 reliable hours a week or around $1000 a month.
Weekly, Monthly Reports
Revenue goals, appointment trackers, sales report, team performance, cancellation rates, bookings made that day/week are just some of them.
Flexibility & Scalability
Your business can easily adjust the number of virtual “live” receptionists you have on board or the hours they work, depending on your current needs. This scalability allows your salon and spa business to efficiently manage your front desk coverage, ensuring you have the right level of support at all times, without any unnecessary overhead costs.
Salon Command Plans
$275 Registration Fee includes onboarding of receptionists, hiring and training.
$8 Hourly Rate for Receptionist
BASIC Command
$40/month
Lead Tracking
Daily Summary
New Clients
PRO Command
$70/month
Lead Tracking
Daily Summary
New Clients
Google/Yelp Review Response
Stylist Leave
ELITE Command
$109/month
Lead Tracking
Daily Summary
New Clients
Sales
Staff Performance
Complaints
Stylist Leave
Google/Yelp Review Response
Product Inventory
Text Pro Plan
Virtual “LIVE” Receptionist Subscription Fee: $20
TextLite
$99 Up to 100 SR minutes ($0.99 per additional minute)
Virtual “Live” Salon Receptionist Minutes
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
TextPlus
$179 Up to 200 SR minutes ($0.89 per additional minute)
Virtual “Live” Salon Receptionist Minutes
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
TextMax
$299 Up to 400 SR minutes ($0.75 per additional minute)
Virtual “Live” Salon Receptionist Calls
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
ADD ON:
Lead Entry
Outbound Calling
Scheduling and Calendar Management
Detailed Product or Service Information Services
Light Admin Tasks
Respond to Google and Yelp Reviews
Frequently Asked Questions
Can I forward my number to your call center?
Yes, you can forward your number to our call center.
How much does it cost to start?
It is a registration fee of $275 to start. This takes care of onboarding, hiring and training for your business needs. After that it is $8 an hour for as many hours as you need with a subscription tier of $40, $70, $109 a month for phone trackers to increase your ROI and KPI.
Can I customize my package to fit my business model?
Yes, we work with you to create your own personalized package.
How does our call center compare to other call centers?
Our call center gives you a personalized touch. We have hard-working stay-at-home moms who care for your business.
How does a "live" virtual salon receptionist work?
Just like your normal receptionist but they are virtual, you can text them at anytime for your salon needs and your team can text them as well.
For example, if you are running behind on a client, you would text your receptionist and she would take care of your whole schedule. This way, you are not handling the many text that come after that. You can take care of what you do best!
Can I have my own voicemail for my business?
Can I use my own booking system?
Yes, our receptionists are trained with various booking systems.
What's the difference between Salon Command and Text Plan?
Our Text Plan is more suited for those who use texting more than calls. Salon Command is our full service for receptionists who do your administrative work for you. However, we can always customize your package to fit your needs.