The ONLY Virtual “LIVE” Salon Reception Service Transforming Salon Operations
REAL PEOPLE. NO MISSED CALLS. REAL RESULTS.
FEATURED PRESS & MEDIA
THE FUTURE OF SALON MANAGEMENT
Why choose Salon Receptionist?
KEY COMPETIVE ADVANTAGES
Unlimited Usage: No per-call or per-minute restrictions
Dedicated Receptionists: 1-2 consistent team members vs. random agents
Salon Industry Expertise: Trained specifically for beauty businesses
Predictable Pricing: Fixed hourly rate vs. variable usage fees
Relationship Building: Same receptionists learn client preferences
MODERN, EFFICIENT, PERSONAL TOUCH
Experience the New Era of Salon Receptionist
Have you ever wanted a receptionist without being in your salon? We make it possible with your own virtual “LIVE” team dedicated to your salon’s success. This isn't just a call center. This is your dedicated virtual team, trained on YOUR processes, representing YOUR salon like they're sitting at your front desk.
Real-Time Appointment Management
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Send appointment confirmations and reminders
Follow up with post-service satisfaction checks
Share promotional offers and special events
Handle client feedback and reviews
Every message is crafted by a real dedicated person who understands the salon industry and represents your brand with warmth and professionalism.
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Answer every call with your salon's customized greeting
We manage all voicemails and return missed calls
Take detailed messages for your in-salon staff
Process basic inquiries about services and pricing
Manage urgent requests and inquiries
We take the time to learn your salon's unique voice, values, and procedures.
Professional Call Handling
Client Communication
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Book, reschedule, and confirm appointments in real-time
Send automated reminders to reduce no-shows
Manage your calendar to maximize booking efficiency
Handle last-minute changes and cancellations
Keep your schedule organized and optimized
We don't just book appointments—we create connections. Our receptionists remembers client preferences, makes them feel valued, and leaves them excited about their upcoming visit.
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Process basic payments and deposits
Maintain your client database
Track inventory and alert when supplies are low
Generate weekly/monthly reports on bookings and revenue
We accelerate your salon's growth by maximizing bookings, reducing no-shows, and providing cost-effective solutions with data-driven insights that other call centers simply don't offer.
Extra Support Services
What sets us apart? While others offer transactional services, we provide a truly personalized experience with real dedicated people answering your calls – not automated systems. Your clients will never know they're speaking with a virtual receptionist – they'll only notice the exceptional, consistent service that keeps them coming back.
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Social Media Content
5 custom posts per week
Blog Post
Email Marketing Template
Google/Facebook Ad Campaign
Benefits of having a Virtual “LIVE” Salon Receptionist
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Benefits of having a Virtual “LIVE” Salon Receptionist 🎧
How it works?
Discuss your needs with our expert team.
We create a package tailored specifically to your business requirements. You choose the hours and we do the rest.
Complete agreements and begin the onboarding process.
HERE ARE THE STEPS…
Ready to sign up?
DOCUMENTATION
Signing of Contract and Q&A about your salon’s preferences.
ONBOARDING PROCESS
Meet and greet with your own virtual "Live" Salon Receptionist and discuss important salon matters.
KICK OFF
Set your start date and begin your journey with us.
• REAL PEOPLE • PERSONAL TOUCH • VIRTUAL RECEPTION • 24/7 SUPPORT • LIVE ASSISTANCE • PROFESSIONAL SERVICE • CLIENT CARE • SEAMLESS EXPERIENCE • VIRTUAL HELP • GET STARTED
• REAL PEOPLE • PERSONAL TOUCH • VIRTUAL RECEPTION • 24/7 SUPPORT • LIVE ASSISTANCE • PROFESSIONAL SERVICE • CLIENT CARE • SEAMLESS EXPERIENCE • VIRTUAL HELP • GET STARTED
PLANS AND SERVICES
$275 One-Time Setup Fee
Complete onboarding of receptionists, hiring and training.
★ Most Popular Choice ★
SALON COMMAND PLANS
$8 Per Hour
Unlimited Calls and Texts
Email management
Social Media Inquiry Messages
Constant Communication with Management
Salon Brand Voice Alignment
24/7 Support
*Automatic Subscription to Basic Commands with option to upgrade to Pro and Elite.
Basic Commands
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BASIC ADMINISTRATIVE TASKS
Lead Tracking - Manual lead interaction documentation
Daily Summary - End-of-shift operational reports
New Clients - First-time customer follow-up management
Complaints: Handle customer issues and resolutions
Pro Commands
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STANDARD ADMINISTRATIVE TASKS
Lead Tracking - Manual lead interaction documentation
Daily Summary - End-of-shift operational reports
New Clients - First-time customer follow-up management
Complaints: Handle customer issues and resolutions
Stylist Leave - Client rescheduling and transition management
Google/Yelp Review Response
Support:
Quarterly strategy session
Elite Commands
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PREMIUM ADMINISTRATIVE TASKS
Lead Tracking - Manual lead interaction documentation
Daily Summary - End-of-shift operational reports
New Clients - First-time customer follow-up management
Stylist Leave - Client rescheduling and transition management
Sales: Daily revenue tracking and reporting
Staff Performance: Monitor employee productivity and quality
Complaints: Handle customer issues and resolutions
Product Inventory: Track salon supplies and stock
Google/Yelp Review Response
Support:
VIP support with dedicated account manager
Same-day response guarantee
Monthly strategy and optimization sessions
Custom feature development consideration
*Recommended for Booth Renters or Salon Owner Start-Ups
TEXT COMMUNICATION PLANS
Virtual “LIVE” Receptionist Subscription Fee: $20
TextLite
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Virtual “Live” Salon Receptionist Minutes
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
TextPlus
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Virtual “Live” Salon Receptionist Minutes
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
TextMax
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Virtual “Live” Salon Receptionist Calls
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
ADD ON:
Lead Entry
Outbound Calling
Scheduling and Calendar Management
Detailed Product or Service Information Services
Light Admin Tasks
Respond to Google and Yelp Reviews
Created by a Salon Owner
“Like many I struggled and needed an efficient system to help put ease into my life. I created “Salon Receptionist” because I knew the extent of running a salon business, keeping costs low and creating accountability with a trusted team.”
Jamielynn De Leon, CELEBRITY STYLIST & 10x NYFW LEAD ARTIST
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Contact Us
Are you tired of feeling like you need to be in ten places at once, managing appointments, phone calls, and administrative tasks while still delivering exceptional salon services?
Send us a message and let’s customize a plan for your business.