The ONLY Virtual “LIVE” Salon Reception Service Transforming Salon Operations

REAL PEOPLE. NO MISSED CALLS. REAL RESULTS.

FEATURED PRESS & MEDIA

THE FUTURE OF SALON MANAGEMENT

Virtual "LIVE" Salon Receptionist

Why choose Salon Receptionist?

Woman on a phone

KEY COMPETIVE ADVANTAGES

Unlimited Usage: No per-call or per-minute restrictions

Dedicated Receptionists: 1-2 consistent team members vs. random agents

Salon Industry Expertise: Trained specifically for beauty businesses

Predictable Pricing: Fixed hourly rate vs. variable usage fees

Relationship Building: Same receptionists learn client preferences

MODERN, EFFICIENT, PERSONAL TOUCH

Experience the New Era of Salon Receptionist

Salon Receptionist

Have you ever wanted a receptionist without being in your salon? We make it possible with your own virtual “LIVE” team dedicated to your salon’s success. This isn't just a call center. This is your dedicated virtual team, trained on YOUR processes, representing YOUR salon like they're sitting at your front desk.

Real-Time Appointment Management

    • Send appointment confirmations and reminders

    • Follow up with post-service satisfaction checks

    • Share promotional offers and special events

    • Handle client feedback and reviews

    Every message is crafted by a real dedicated person who understands the salon industry and represents your brand with warmth and professionalism.

Call Center
    • Answer every call with your salon's customized greeting

    • We manage all voicemails and return missed calls

    • Take detailed messages for your in-salon staff

    • Process basic inquiries about services and pricing

    • Manage urgent requests and inquiries

    We take the time to learn your salon's unique voice, values, and procedures.

Professional Call Handling

Receptionist

Client Communication

Call center
    • Book, reschedule, and confirm appointments in real-time

    • Send automated reminders to reduce no-shows

    • Manage your calendar to maximize booking efficiency

    • Handle last-minute changes and cancellations

    • Keep your schedule organized and optimized

    We don't just book appointments—we create connections. Our receptionists remembers client preferences, makes them feel valued, and leaves them excited about their upcoming visit.

    • Process basic payments and deposits

    • Maintain your client database

    • Track inventory and alert when supplies are low

    • Generate weekly/monthly reports on bookings and revenue

    We accelerate your salon's growth by maximizing bookings, reducing no-shows, and providing cost-effective solutions with data-driven insights that other call centers simply don't offer.

Extra Support Services

What sets us apart? While others offer transactional services, we provide a truly personalized experience with real dedicated people answering your calls – not automated systems. Your clients will never know they're speaking with a virtual receptionist – they'll only notice the exceptional, consistent service that keeps them coming back.

    • Social Media Content

      5 custom posts per week

    • Blog Post

    • Email Marketing Template

    • Google/Facebook Ad Campaign

Benefits of having a Virtual “LIVE” Salon Receptionist

🎧

Benefits of having a Virtual “LIVE” Salon Receptionist 🎧

Woman looking in

How it works?

Discuss your needs with our expert team.

We create a package tailored specifically to your business requirements. You choose the hours and we do the rest.

Complete agreements and begin the onboarding process.

HERE ARE THE STEPS…

Ready to sign up?

part 1

DOCUMENTATION

Signing of Contract and Q&A about your salon’s preferences.

part 2

ONBOARDING PROCESS

Meet and greet with your own virtual "Live" Salon Receptionist and discuss important salon matters.

part 3

KICK OFF

Set your start date and begin your journey with us.

• REAL PEOPLE • PERSONAL TOUCH • VIRTUAL RECEPTION • 24/7 SUPPORT • LIVE ASSISTANCE • PROFESSIONAL SERVICE • CLIENT CARE • SEAMLESS EXPERIENCE • VIRTUAL HELP • GET STARTED

• REAL PEOPLE • PERSONAL TOUCH • VIRTUAL RECEPTION • 24/7 SUPPORT • LIVE ASSISTANCE • PROFESSIONAL SERVICE • CLIENT CARE • SEAMLESS EXPERIENCE • VIRTUAL HELP • GET STARTED

PLANS AND SERVICES

$275 One-Time Setup Fee

Complete onboarding of receptionists, hiring and training.

Two girls talking to one another

★ Most Popular Choice ★

SALON COMMAND PLANS

$8 Per Hour

  • Unlimited Calls and Texts

  • Email management

  • Social Media Inquiry Messages

  • Constant Communication with Management

  • Salon Brand Voice Alignment

  • 24/7 Support

*Automatic Subscription to Basic Commands with option to upgrade to Pro and Elite.

Basic Commands

  • BASIC ADMINISTRATIVE TASKS

    Lead Tracking - Manual lead interaction documentation

    Daily Summary - End-of-shift operational reports

    New Clients - First-time customer follow-up management

    Complaints: Handle customer issues and resolutions

Pro Commands

  • STANDARD ADMINISTRATIVE TASKS

    Lead Tracking - Manual lead interaction documentation

    Daily Summary - End-of-shift operational reports

    New Clients - First-time customer follow-up management

    Complaints: Handle customer issues and resolutions

    Stylist Leave - Client rescheduling and transition management

    Google/Yelp Review Response

    Support:

    • Quarterly strategy session

Elite Commands

  • PREMIUM ADMINISTRATIVE TASKS

    Lead Tracking - Manual lead interaction documentation

    Daily Summary - End-of-shift operational reports

    New Clients - First-time customer follow-up management

    Stylist Leave - Client rescheduling and transition management

    Sales: Daily revenue tracking and reporting

    Staff Performance: Monitor employee productivity and quality

    Complaints: Handle customer issues and resolutions

    Product Inventory: Track salon supplies and stock

    Google/Yelp Review Response

    Support:

    • VIP support with dedicated account manager

    • Same-day response guarantee

    • Monthly strategy and optimization sessions

    • Custom feature development consideration

*Recommended for Booth Renters or Salon Owner Start-Ups

TEXT COMMUNICATION PLANS

Virtual “LIVE” Receptionist Subscription Fee: $20

TextLite

  • Virtual “Live” Salon Receptionist Minutes
    Personalized Script
    Call and Text Answering Service
    Message Taking and Delivery via Email
    Live Virtual Receptionist
    Detailed Call Handling
    Client Concerns and Negative Feedback
    Unlimited Message Delivery via Text Messages and Email
    Free Custom Script
    Voicemail Management

TextPlus

  • Virtual “Live” Salon Receptionist Minutes
    Personalized Script
    Call and Text Answering Service
    Message Taking and Delivery via Email
    Live Virtual Receptionist
    Detailed Call Handling
    Client Concerns and Negative Feedback
    Unlimited Message Delivery via Text Messages and Email
    Free Custom Script
    Voicemail Management

TextMax

  • Virtual “Live” Salon Receptionist Calls
    Personalized Script
    Call and Text Answering Service
    Message Taking and Delivery via Email
    Live Virtual Receptionist
    Detailed Call Handling
    Client Concerns and Negative Feedback
    Unlimited Message Delivery via Text Messages and Email
    Free Custom Script
    Voicemail Management
    ADD ON:
    Lead Entry
    Outbound Calling
    Scheduling and Calendar Management
    Detailed Product or Service Information Services
    Light Admin Tasks
    Respond to Google and Yelp Reviews

Created by a Salon Owner

Jamielynn De Leon Headshot

“Like many I struggled and needed an efficient system to help put ease into my life. I created “Salon Receptionist” because I knew the extent of running a salon business, keeping costs low and creating accountability with a trusted team.”

Jamielynn De Leon, CELEBRITY STYLIST & 10x NYFW LEAD ARTIST

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Contact Us

Are you tired of feeling like you need to be in ten places at once, managing appointments, phone calls, and administrative tasks while still delivering exceptional salon services?

Send us a message and let’s customize a plan for your business.